Meet Tess

Mental Health Chatbot which delivers emotional wellness coping strategies.

3 million conversations
800+ topics
Population screening

“X2 is creating an entirely new form of care, which is affordable and scalable."

– John Quick, Retired CEO of New Directions Behavioral Health

Put your worries away

You can trust our solution. Implement it risk-free.

  • Data is stored in a fully HIPAA compliant way
  • 4,500 crisis counselors stand ready to intervene
  • 18-28% decrease in depression and anxiety symptoms
  • Over $1,200,000 in grant funding received
  • 7 published peer reviewed studies, 4 RCT's, and 11 ongoing

Implement it, immediately

With a low overhead you can get help out to people, fast.

  • Implement within minutes, by simply promoting Tess' phone number.
  • 24/7 real-time analytics, gives you quick insights
  • Easily embed a white-labeled version, into your app or website.
  • Your Health Plan, Life Insurance, EAP, or local government may give you free access.
  • Built-into your existing software, like Life Advantages, R3c App, or EAP Expert
  • Let X2 reach your employees, through a list of phone numbers.

Help more people

Everyone gets better mental health access, at a much lower cost.

  • 24/7 On Demand Telemedicine Sessions with a counselor
  • No app required, it's just a phone number
  • Expand your network, by trusting Tess to handle 25% of mild cases
  • Automate intakes, to prevent call center wait times
  • Refer to over 5000+ of our counselors, ready to start treatment
  • Increase usage of your resources, or from our partners, like United Way and AARP
  • Reach Spanish speakers, as Tess speaks over 5 languages

Employer Partners

Healthcare Partners

Higher Education Partners

Realtime reporting

Get insights on your data.

  • 24/7 On Demand Telemedicine Sessions with a counselor
  • No app required, it's just a phone number
  • Expand your network, by trusting Tess to handle 25% of mild cases
  • Refer to over 5000+ of our counselors, ready to start treatment
  • Increase usage of your resources, or from our partners, like United Way and AARP

Great partnerships lead to great outcomes

HSB choose a zero-hassle implementation, by allowing Tess to send a text invite to their employees.

  • Engagement from 7% to 21%, during the first 3 months
  • Ensured employees appreciated the invitations, based on real time data dashboard
  • Invitations were sent out during holidays, to show support of employer
  • PHQ-9 and GAD-7's at the start of each Tess chat.

Saint Elizabeth Healthcare chose to white-label Tess, as a caregiver coach called Elizzbot.

  • Blog posts on wellness were turned into Elizzbot conversations
  • Reaches caregivers in the workplace via Facebook Messenger
  • Referrals to counseling, care navigation, and in-home nurse visits
  • Satisfaction rates of 90%, and high referral rate.
  • Read the peer reviewed Technical Paper on how Elizzbot was made

Cascade uses Tess to help with Care Navigation and intakes.

  • Built-in integration with existing digital platform - LifeAdvantages - made implementation a breeze
  • Access to Tess via website popup, or text messages on cell phone
  • Call center savings, by having Tess navigate benefits, such as legal, child care, housing, counseling and fitness support
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Testimonials

County of Monterey

"When asking residents of the County of Monterey, I was “told they would rather text (a mental health chatbot) than a person because they are embarrassed about their anxieties or feelings of depression.”

Julie Edgcomb, Clinical Services Director, Monterey County Health Department

Northwestern University

“Tess is a reliable and valid augmentation to traditional therapy. Her capacity to employ various psychological modalities, from CBT to EFT, make Tess a versatile psychological AI to support students.”

Russell Fulmer, PHD, Northwestern University Department of Counseling

Contact us

Empirically proven to decrease depression

Interactions with Tess led to significantly reduced symptoms, on average by -13% for depression, and -18% for anxiety.

Outcomes

As Presented At